Please, do not do any cleaning. That’s our job.  We never want you to feel like you have to “clean before the cleaner.” The suggestions below are just intended to maximize the results of your home cleaning:

• Make sure we will have access to your home. Provide instructions for keys, alarms, or door codes before the day we come to your home.
• Make sure your pets are safe and secure in a comfortable area while we clean.
• Put out clean sheets on each bed if you want us to change your linens.
• To get the best Home Reset result, we recommend doing a quick “clear the surfaces” before we arrive — if you’re able to.
  Putting away loose clothing,  gathering toys into a basket, and clearing dishes from the sink, helps us fully clean and sanitize counters, floors, and surfaces - No stress if life is busy. If you’d like extra help with tidying, ask us about our Tidying & Reset Add-On.
• Make sure important papers and documents are put away in drawers or stacked together in an area with reduced chances of getting wet or easily confused with trash.
• Make sure alarms are off or give us specific instructions on how to de-activate it during your service.

Absolutely, yes! — You’re not alone.

Most homes  we clean feel overwhelmed simply because life gets busy. We’re here to help, not judge. Our job is to  make your home feel lighter, calmer, and cared for again.

Yes. Many families start with a Deep Home Reset, then move into Ongoing Home Reset to maintain the calm. Others begin with a biweekly service and switch to weekly cleaning visits. We’ll help you adjust based on what your home really needs over time.

Yes — we bring all professional cleaning supplies and equipment needed for your Home Reset Cleaning. Our team arrives prepared so you don’t have to worry about anything. We  use premium products that are better for the environment and have reduced impact on  human and animals health.

Yes.  Your Home Reset should feel truly cared for — and we stand behind our work. You have a 100% Happiness Guarantee. It means that If  something was missed, overlooked, or not done due to a misunderstanding on a agreed  special instruction, we will re-clean and take care of as quickly as possible.  You just need to notify us within 24 hours of your cleaning, and we will take care of it promptly.

Home Reset Cleaning is our thoughtful, caring approach to home cleaning designed to bring your home back into balance — so it feels clean, calm, comfortable, and cared for again. It’s not about perfection. It’s about peace of mind.

Not always., but we highly  recommend it if your home hasn’t been professionally cleaned in a while, or if it feels behind.  We recommend most families to start with a Deep Home Reset to create a clean foundation. Either way, our goal is to match you with the right level of care — with no pressure.

Not at all. Many clients prefer we clean while they’re away. If you choose not to be home, we simply ask for clear access instructions and any special notes ahead of time.

Absolutely yes. We use only cleaning  products that are safe for pets.  We just ask you to make sure your pets are safe and secure in a comfortable area while we clean. You may also give us special instructions regarding your pets when you complete your booking online.

Here are the frequencies we recommend,  but there’s no wrong choice — it depends on your home, your schedule, and what feels most supportive:

• Weekly is recommended for high usage homes with pets and kids.
• Biweekly  is recommended for busy families and individuals who want their home always clean, healthy, and fresh.
• Every 4 weeks is a monthly refresh - For those who just don't want things to get out of control.