What's Included in Your Home Cleaning Service
For us, It’s really all about caring for the special place you call home. The list below is not intended to include everything we do when cleaning and sanitizing a home. Every home is different and we know that each family has unique cleaning needs. We just want to give you the assurance that the essentials are covered every time.
OUR 55 PT SIGNATURE CHECKLIST
Extra Services Available upon Request:
Need some more TLC? On top of the standard features, we will go the extra mile to take care of your specific needs and make your home sparkling clean. Just mark any of your individual needs in the booking process.
Services Not Offered & Things We Can’t Clean:
There aren’t many things we can’t clean, but If something is included in this list it’s there because we either aren’t carrying the proper coverage for the task, we don’t carry the equipment to do so, or simply because we don’t want to create inconveniences for you.
Here is the list of services we don’t offer & things we can’t clean:
In cases where you need help with the following let us know. In most cases, we’ll have a great specialist who can help you out.
- Unloading the dishwasher or putting dishes away: Because we can never be 100% sure where all your dishes go. Nothing worse than looking for your favorite things only to find out it got put away in the wrong place.
- Wiping Light bulbs & lighting fixtures: We won’t wipe down or wet wipe light bulbs and light fixtures. These are too fragile and the risk of breakage or accident is too high. This is too big of a liability for us to clean.
- Moving heavy furniture: We always vacuum and mop under couches and other furniture whenever feasible. We will move them to clean under only if they can be easily moved by 2 ladies without risk of damage to the furniture or floors .
- Hauling trash: We will take your trash to your trash can/dumpster but we cannot take it with us.
- Garages & patios: We don’t carry the necessary pressure washers to clean patios and garages correctly. Because of this, we are unable to clean garages or patios.
- Outside windows: Outside windows can require ladders and special equipment to clean properly. Our teams are only set up to clean inside windows.
- High up Places: Safety is immensely important to us. This means no climbing on high ladders beyond small two step ones. We’ll use extending poles to clean high and hard to reach places.
- Removing Paint from windows, counter-tops, and floors: We won’t be able to help with the removal of dried paint from the windows, floors or counter-tops. Even if you can “take it off with your finger”, doing so can cause possible damage to the floors or counters. Painting removal requires special consideration and a special price to be sure it’s done properly. If this is something you want to be done we need to be told beforehand.
- Odor removal and remediation: Removing strong odors from biological waste, smoke, mold, or anything else that may require remediation isn’t something we are equipped to do.
- Construction Cleanings: Construction cleanings require special preparations and since we are not a construction cleaning company we are unable to help with these jobs.
- Insects Infestations: Issues related to insects, especially bed bugs. The home needs to have a professional bed bug removal service. Once this has been completed we’ll be able to resume the cleaning services. If we discover there is an insect problem or bed bugs, we’ll have to stop the service and refer you to an insect removal service.
- Inside small appliances cleaning (e.g. indoor grills, sandwich makers).
- Carpet cleaning/stain removal beyond vacuuming.